FAQ

A: At Bro Ya Fishing Website, we strive for customer satisfaction with a comprehensive refund and return policy. If you're not completely satisfied with your purchase, you can return the item within 30 days of delivery. Ensure the items are unused, in their original packaging, and in the same condition as received. To initiate a return, contact our customer service team via our Contact Us page for further instructions. Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original payment method. Note that shipping costs are non-refundable, and return shipping costs are the customer's responsibility. For more details, please refer to our Returns and Refunds policy page on our website.

A: Absolutely! At Bro Ya Fishing Website, we highly value our customers' opinions and are always open to feedback. Your input helps us enhance our online clothing store and better meet your needs. Whether it's about the quality of our fishing apparel, the usability of our website, or suggestions for new products, we want to hear from you. You can reach out to us through our Contact Us page or directly via email. We look forward to your thoughts and continuing to serve you better.

A: At Bro Ya Fishing Website, we recommend washing our fishing shirts in cold or lukewarm water. Washing in hot water can cause shrinking, fading, and potential damage to the specialized fabrics and performance features. Our fishing shirts are designed for optimal comfort, durability, and UV protection, and maintaining these qualities requires proper care. Always follow the care instructions on the label for best results, and use a gentle detergent to ensure the longevity of your shirts.

A: At Bro Ya Fishing Website, we offer various shipping methods to meet your needs. Our standard shipping method is provided through reliable carriers, ensuring your items are delivered safely and on time. For most orders within the continental United States, standard shipping typically takes 3-21 business days. Expedited shipping options are also available if you need your order sooner, with delivery times ranging from 1-15 business days. International shipping is supported, with delivery times varying depending on the destination country, generally taking between 7-21 business days. We provide a tracking number for all shipments, so you can monitor your delivery's progress. Please note that delivery times may be affected by factors beyond our control, such as customs processing times for international orders or unforeseen delays by the shipping carrier. However, we are committed to ensuring your package arrives as promptly as possible. If you have any further questions regarding shipping or need assistance tracking your order, our customer service team is always ready to help.

A: At Bro Ya Fishing Website, we understand that anglers come in all shapes and sizes. That's why we offer a comprehensive range of sizes to ensure everyone can find the perfect fit for their fishing apparel. Our clothing sizes range from XS to 6XL, catering to both men and women. We also provide detailed sizing charts on our product pages to help you choose the right size based on your measurements. If you're between sizes or need further assistance, our customer service team is always available to help you find the best fit.