FAQ

A: Yes, Bro Ya Fishing Website offers a comprehensive refund and return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. The items must be unused, in their original packaging, and in the same condition as when you received them. To initiate a return, please contact our customer service team through our Contact Us page, and they will provide you with further instructions. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment. Please note that shipping costs are non-refundable and return shipping costs are the responsibility of the customer. For more detailed information, please refer to our Returns and Refunds policy page on our website.

A: Absolutely! At Bro Ya Fishing Website, we value our customers' opinions and are always open to feedback. Your input helps us improve our online clothing store and better meet your needs. Whether it's about the quality of our fishing apparel, the usability of our website, or suggestions for new products you'd like to see, we want to hear from you. You can reach out to us through our Contact Us page or directly via email. We look forward to hearing your thoughts and continuing to serve you better.

A: At Bro Ya Fishing Website, we recommend washing our fishing shirts in cold or lukewarm water. Washing in hot water can lead to shrinking, fading, and potential damage to the specialized fabrics and performance features. Our fishing shirts are designed to provide optimal comfort, durability, and UV protection, and maintaining these qualities requires proper care. Always follow the care instructions on the label for best results, and use a gentle detergent to ensure the longevity of your shirts.

A: At Bro Ya Fishing Website, we offer a variety of shipping methods to cater to your needs. Our standard shipping method is provided through reliable carriers, ensuring that your items are delivered safely and on time. For most orders within the continental United States, standard shipping typically takes 3-7 business days. Expedited shipping options are also available if you need your order sooner, with delivery times ranging from 1-3 business days. International shipping is supported as well, and delivery times vary depending on the destination country. Generally, international shipments take between 7-21 business days. We provide a tracking number for all shipments, so you can monitor the progress of your delivery. Please note that delivery times may be affected by factors beyond our control, such as customs processing times for international orders or unforeseen delays by the shipping carrier. However, we are committed to ensuring your package arrives as promptly as possible. If you have any further questions regarding shipping or need assistance tracking your order, our customer service team is always ready to help.

A: At Bro Ya Fishing Website, we understand that anglers come in all shapes and sizes. That's why we offer a comprehensive range of sizes to ensure everyone can find the perfect fit for their fishing apparel. Our clothing sizes range from XS to 6XL, catering to both men and women. We also provide detailed sizing charts on our product pages to help you choose the right size based on your measurements. If you're between sizes or need further assistance, our customer service team is always available to help you find the best fit.